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Overall Customer Service Satisfaction - FY 2007 On recent views
This dataset provides data at the national level for overall satisfaction of customers who have used one of the main methods for conducting business with the agency: in-person... -
National 800 Number Network - Call Volume and Agent Busy Rate recent views
This data file provides information at the national level by month for federal fiscal years 2009 on for agent busy rates for calls to the National 800 Number Network. -
Social Security Administration (SSA) Enterprise Data Inventory (EDI) recent views
Provides a list of all data assets maintained by the Social Security Administration. It consists of the Enterprise Data Inventory. -
Public Inquiry Data - Average Processing Time (in days) - FY 2014 On recent views
This dataset shows the average processing time for completed inquiries. The data source is the Electronic Management of Assignments and Correspondence system (EMAC). The... -
Disability Determination Services (DDS) Accuracy recent views
This dataset provides accuracy rate figures for SSA disability medical determinations made by the state DDSs. -
Processing Time for Initial Disability Cases Involving the Processing Centers recent views
The dataset includes annual data for average processing time and counts of initial disability claims in which there was a medical determination made. The data is broken out by... -
Social Security Number Replacement Card Applications Filed via the Internet recent views
The Social Security Administration (SSA) provides a variety of ways to conduct business with the agency. SSA offers members of the public the opportunity to request a... -
Enterprise Data Inventory (EDI) Progress Information recent views
Social Security continues to release data in support of the open data initiative. See www.ssa.gov/data for a summary of our efforts and our enterprise data listing. Each month... -
Field Office Claims Pending recent views
This dataset provides field office claims pending counts by year at the national level for federal fiscal years 2006-2022. The count includes all claims pending (in process and... -
Extra Help with Medicare Prescription Drug Plan Cost - FY 2016 On recent views
This file contains information about Social Security determinations of eligibility for Extra Help with Medicare Prescription Drug Plan Costs. Specific data elements are counts... -
Equal Access to Justice Act Payments recent views
A dataset containing payment amounts made by the Social Security Administration for court-approved Equal Access to Justice Act (EAJA) payments for fiscal years 2010 on. -
Periodic Continuing Disability Reviews recent views
We conduct periodic CDRs to ensure that only those beneficiaries who remain disabled continue to receive monthly benefits. -
Medicare Mailings - Extra Help and Medicare Savings Programs - L447 Notices recent views
This dataset provides the number of L447 notices SSA mailed to beneficiaries who SSA found potentially eligible for either a Medicare Savings Programs or Extra Help with... -
Field Office Telephone Service - Monthly National Answer Rate and Busy Rate recent views
This dataset provides information at the national level by month for federal fiscal years 2013 on for answer rate and busy rate for calls to our field offices. The data does not... -
Disability Reconsideration Average Processing Time (Excludes technical denials) - FY2014 On recent views
A presentation of the overall cumulative number of elapsed days (including processing time for transit, medical determinations, and SSA quality review) from the date of filing... -
Telephone Interpreter Service (TIS) Call Counts - FY 2019 On recent views
This dataset displays our national Telephone Interpreter Service (TIS) call counts for fiscal years 2019 on. -
Medicare Replacement Card Applications Filed via the Internet recent views
This dataset provides monthly volumes at the national level from federal fiscal years 2008 on for Internet Medicare Replacement Card. The dataset includes only Internet Medicare... -
National 800 Number Network - Average Speed to Answer recent views
This data file provides information at the national level by month for federal fiscal years 2007 on for average speed to answer for calls to the National 800 Number Network. -
Percentage of Fast-Track Receipts - FY 2010 On recent views
The data set provides the percentage of fast-track receipts by state during the reporting fiscal year. Fast-tracked cases consist of those cases identified as Quick Disability... -
Medicare Mailings - Extra Help and Medicare Savings Programs - L448 Notices recent views
This dataset provides the number of L448 notices SSA mailed to beneficiaries who SSA found potentially eligible for either an Medicare Savings Programs or Extra Help with...