National 800 Number Network - Average Speed to Answer
This data file provides information at the national level by month for federal fiscal years 2007 on for average speed to answer for calls to the National 800 Number Network.
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| accrualPeriodicity | R/P1M |
| bureauCode |
[
"016:00"
]
|
| conformsTo |
null
|
| contactPoint |
{
"fn": "Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:Open.Data@ssa.gov"
}
|
| dataQuality |
null
|
| describedBy | https://www.ssa.gov/data/800-number-average-speed-to-answer.html#dataDictionary |
| describedByType |
null
|
| description | This data file provides information at the national level by month for federal fiscal years 2007 on for average speed to answer for calls to the National 800 Number Network. |
| distribution |
[
{
"title": null,
"format": "CSV",
"mediaType": "text/csv",
"description": null,
"downloadURL": "https://www.ssa.gov/data/800-number-average-speed-to-answer.csv"
},
{
"title": null,
"format": "HTML",
"mediaType": "text/html",
"description": null,
"downloadURL": "https://www.ssa.gov/data/800-number-average-speed-to-answer.html"
}
]
|
| identifier | US-GOV-SSA-323 |
| isPartOf |
null
|
| issued |
null
|
| keyword |
[
"2007",
"2008",
"2009",
"2010",
"2011",
"2012",
"2013",
"2014",
"2015",
"2016",
"2017",
"2018",
"2019",
"2020",
"2021",
"2022",
"2023",
"2024",
"2025",
"2026",
"800 Number",
"FOIA",
"Freedom Of Information Act",
"SSA",
"Social Security",
"Social Security Administration",
"Speed to Answer",
"Telephone Service"
]
|
| landingPage | https://www.ssa.gov/data/800-number-average-speed-to-answer.html |
| language |
null
|
| license | https://creativecommons.org/publicdomain/zero/1.0/ |
| modified | 2026-03-27 |
| primaryITInvestmentUII |
null
|
| programCode |
[
"016:000"
]
|
| publisher |
{
"name": "Social Security Administration"
}
|
| references |
[
"https://www.ssa.gov/data/800-number-average-speed-to-answer.html",
"https://www.ssa.gov/data/800-number-average-speed-to-answer.html#dataDictionary"
]
|
| rights |
null
|
| spatial | United States and territories |
| systemOfRecords |
null
|
| temporal | 2006-09-30/2099-12-31 |
| theme |
null
|
| title | National 800 Number Network - Average Speed to Answer |
