MTA NYCT Customer Feedback Performance Metrics: 2017-2022
This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.
Resources
4 resources available
-
Resource 1
APPLICATION/JSON -
Resource 2
APPLICATION/RDF+XML -
Resource 3
APPLICATION/XML -
Resource 4
TEXT/CSV
Find Related Datasets
Search by Tags
Click any tag below to search for similar datasets
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "NY Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.ny.gov"
}
|
| description | This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership. |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.ny.gov/api/views/hrau-ksig/columns.json",
"downloadURL": "https://data.ny.gov/api/views/hrau-ksig/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
"describedBy": "https://data.ny.gov/api/views/hrau-ksig/columns.rdf",
"downloadURL": "https://data.ny.gov/api/views/hrau-ksig/rows.rdf?accessType=DOWNLOAD",
"describedByType": "application/rdf+xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/xml",
"describedBy": "https://data.ny.gov/api/views/hrau-ksig/columns.xml",
"downloadURL": "https://data.ny.gov/api/views/hrau-ksig/rows.xml?accessType=DOWNLOAD",
"describedByType": "application/xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "text/csv",
"downloadURL": "https://data.ny.gov/api/views/hrau-ksig/rows.csv?accessType=DOWNLOAD"
}
]
|
| identifier | https://data.ny.gov/api/views/hrau-ksig |
| issued | 2022-03-04 |
| keyword |
[
"aar",
"access-a-ride",
"bus",
"commendations",
"complaints",
"customer service",
"customers",
"feedback",
"new york city transit",
"nyct",
"paratransit",
"subway"
]
|
| landingPage | https://data.ny.gov/d/hrau-ksig |
| modified | 2024-07-29 |
| publisher |
{
"name": "data.ny.gov",
"@type": "org:Organization"
}
|
| theme |
[
"Transportation"
]
|
| title | MTA NYCT Customer Feedback Performance Metrics: 2017-2022 |
