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The bus fare evasion (BFE) rate is the estimated percentage of riders who illegally board buses. It is calculated systemwide quarterly using Automated Passenger Counters. Rates are calculated and...
Search relevance: 1.00 | Views last month: 1028 | Catalog Last Checked: April 27, 2026 at 03:05 PM -
This dataset provides subway ridership estimates on an hourly basis by subway station complex and class of fare payment.
Search relevance: 1.00 | Views last month: 117 | Catalog Last Checked: June 02, 2026 at 06:19 PM -
This dataset provides systemwide ridership and traffic estimates for subways (including the Staten Island Railway), NYCT bus, MTA Bus, Long Island Rail Road, Metro-North Railroad, Access-A-Ride,...
Search relevance: 1.00 | Views last month: 76 | Catalog Last Checked: May 26, 2026 at 05:33 PM -
The daily ridership dataset provides systemwide ridership and traffic estimates for subways (including the Staten Island Railway), buses, Long Island Rail Road, Metro-North Railroad,...
Search relevance: 1.00 | Views last month: 59 | Catalog Last Checked: June 02, 2026 at 06:20 PM -
This dataset provides insights into safety-related incidents and indicators within New York City Transit (NYCT). NYCT is responsible for overseeing the safety of subway and bus operations, aiming...
Search relevance: 1.00 | Views last month: 44 | Catalog Last Checked: June 02, 2026 at 06:20 PM -
This dataset provides bus ridership estimates on an hourly basis by bus route and class of fare payment.
Search relevance: 1.00 | Views last month: 36 | Catalog Last Checked: June 02, 2026 at 06:20 PM -
This dataset provides an estimate of subway travel patterns based on scaled-up OMNY and MetroCard return swipe data. It provides estimated passenger volumes for all populated origin-destination...
Search relevance: 1.00 | Views last month: 16 | Catalog Last Checked: May 26, 2026 at 05:32 PM -
Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered.
Search relevance: 1.00 | Views last month: 12 | Catalog Last Checked: May 18, 2026 at 04:03 PM -
This dataset provides an estimate of subway travel patterns based on scaled-up OMNY and MetroCard return swipe data. It provides estimated passenger volumes for all populated origin-destination...
Search relevance: 1.00 | Views last month: 12 | Catalog Last Checked: July 29, 2025 at 05:11 AM -
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time customers spend onboard a bus...
Search relevance: 1.00 | Views last month: 11 | Catalog Last Checked: May 18, 2026 at 04:03 PM -
The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and...
Search relevance: 1.00 | Views last month: 9 | Catalog Last Checked: May 18, 2026 at 04:03 PM -
This dataset provides subway ridership estimates on a monthly basis by subway station complex.
Search relevance: 1.00 | Views last month: 9 | Catalog Last Checked: May 18, 2026 at 04:03 PM -
This dataset provides information on various indicators of safety performance measured by Long Island Rail Road. The indicators track safety performance metrics, such as accident rates and...
Search relevance: 1.00 | Views last month: 8 | Catalog Last Checked: May 18, 2026 at 04:04 PM -
This dataset contains a list of all current customers (eligible and ineligible) for use in the Vendor Sales Reporting portal. Note that this list is not inclusive and is subject to change over...
Search relevance: 1.00 | Views last month: 6 | Catalog Last Checked: May 29, 2026 at 10:23 PM -
This dataset provides information on various indicators of safety performance measured by Metro North Rail Road. The indicators track safety performance metrics, such as accident rates and...
Search relevance: 1.00 | Views last month: 6 | Catalog Last Checked: May 18, 2026 at 04:04 PM -
Ride Time measures customer trip duration. Actual vs. Scheduled presents travel time variance, Average Travel Time presents the average actual trip duration, and Max Ride Time by trip distance category.
Search relevance: 1.00 | Views last month: 5 | Catalog Last Checked: June 02, 2026 at 06:20 PM -
This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create...
Search relevance: 1.00 | Views last month: 5 | Catalog Last Checked: May 18, 2026 at 04:04 PM -
This dataset provides an estimate of subway travel patterns based on scaled-up OMNY and MetroCard return swipe data. It provides estimated passenger volumes for all populated origin-destination...
Search relevance: 1.00 | Views last month: 5 | Catalog Last Checked: April 04, 2026 at 08:56 PM -
This dataset provides an estimate of subway travel patterns based on scaled-up OMNY and MetroCard return swipe data. It provides estimated passenger volumes for all populated origin-destination...
Search relevance: 1.00 | Views last month: 5 | Catalog Last Checked: July 29, 2025 at 05:42 AM -
Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max...
Search relevance: 1.00 | Views last month: 4 | Catalog Last Checked: May 18, 2026 at 04:04 PM