Search datasets
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SUMMARY Dataset contains SF311 cases created since 7/1/2008 with location information. UPDATE PROCESS This dataset updates nightly. New data is added around 6am pacific time. HOW TO USE THIS...
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The MTA contracted with Transit Wireless to provide WIFI access and cell service to all underground subway stations. These services began being provided in 2011 and were available at all of those...
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MDOD customer service annual report 2021 - improving the customer experience
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Summary of the NYS gas and electric utilities’ customer service performance indicators for each of the last three calendar years. Reported by the utilities on a uniform basis, these performance...
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This dataset provides Customer Service Satisfaction results from the Annual Community Survey. The survey questions assess satisfaction with overall customer service for individuals who had...
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This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or...
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MDH Customer Service Report FY21- Improving the Customer Experience from Multiple Perspectives
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MDH Customer Service Report FY21- Leadership Analysis of FY21 and Summery of FY22 Approach
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This dataset provides data at the national level for overall satisfaction of customers who have used one of the main methods for conducting business with the agency: in-person service in our field...
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The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and...
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MSP customer service overview
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This dataset provides laborshed survey information on advanced manufacturing, biotechnology, call center & customer service, financial services, food processing occupational reports in all...
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Maryland Department of Commerce, Customer Service Report FY 2021 (Title Page)
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A Customer Service Request is a request received by the Department of Building and Safety from the City's constituents to investigate a site/property for a possible violation of the City's...
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Recognition Page for the MIA Customer Service Report: Leadership & Contributors
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Dept. of Planning Customer Service Annual Report FY21 Subpage.
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This dataset provided statistics and performance metrics about the volume and responsiveness in engaging with customers via several customer engagement channels. Data was provided for New York...
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Customer Service Annual Report - Maryland Lottery and Gaming Control
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Contains information from VIP, VIPR, and CHIP.
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Customer service best practices - MIA
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