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The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and...
Search relevance: 1.00 | Views last month: 9 | Catalog Last Checked: May 18, 2026 at 04:03 PM -
Guide for APD Commendations and Complaints Dataset
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This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or...
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This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and...
Search relevance: 1.00 | Views last month: 0 | Catalog Last Checked: July 29, 2025 at 05:07 AM
