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The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and...
Search relevance: 1.00 | Views last month: 8 | Catalog Last Checked: October 07, 2026 at 06:55 PM -
This deprecated dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. Data users are encouraged to instead use MTA Customer Feedback:...
Search relevance: 1.00 | Views last month: 5 | Catalog Last Checked: September 30, 2026 at 06:53 PM -
This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and...
Search relevance: 1.00 | Views last month: 2 | Catalog Last Checked: September 10, 2026 at 05:58 PM -
Guide for APD Commendations and Complaints Dataset
Search relevance: 1.00 | Views last month: 1 | Catalog Last Checked: September 10, 2026 at 06:34 PM
