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This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

MTA Subway Customer Journey-Focused Metrics: 2015-2019

Metadata Updated: August 30, 2024

Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.

Additional Train Time (ATT) is the estimated average extra time that customers spend onboard a train, compared to the time they would have spent onboard a train if trains were running according to schedule.

Additional Journey Time (AJT) is the estimated average extra time that customers spend on their journey, compared with the scheduled time. It is the sum of the additional time spent waiting on platforms (APT) and the additional time spent onboard a train (ATT).

Journey Time is the average total time a customer spends on their journey waiting for and riding a specific train line.

Customer Journey Time Performance (CJTP) is the estimated percentage of rider trips that are completed within 5 minutes of their scheduled time.

These measures are estimated for each individual train a customer uses in their journey, also known as an unlinked trip, not all trains in their journey combined.

This dataset covers data between 2015 and 2019. For data from 2020 on, use dataset https://data.ny.gov/Transportation/MTA-Subway-Customer-Journey-Focused-Metrics-Beginn/4apg-4kt9.

Access & Use Information

Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

Downloads & Resources

Dates

Metadata Created Date January 24, 2022
Metadata Updated Date August 30, 2024

Metadata Source

Harvested from NY State JSON

Additional Metadata

Resource Type Dataset
Metadata Created Date January 24, 2022
Metadata Updated Date August 30, 2024
Publisher data.ny.gov
Maintainer
Identifier https://data.ny.gov/api/views/r7qk-6tcy
Data First Published 2024-08-28
Data Last Modified 2024-08-28
Category Transportation
Public Access Level public
Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
Metadata Catalog ID https://data.ny.gov/data.json
Schema Version https://project-open-data.cio.gov/v1.1/schema
Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
Harvest Object Id 6729264f-fab7-467c-98de-2bc60bc67783
Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
Harvest Source Title NY State JSON
Homepage URL https://data.ny.gov/d/r7qk-6tcy
Source Datajson Identifier True
Source Hash 5f0047f148924ce00ea83b79e233e9b9db7149e6ae292603b60022017c016f0d
Source Schema Version 1.1

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