6 datasets found
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State
MTA Subway Customer Journey-Focused Metrics: 2020-2024
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.... -
State
MTA Bus Customer Journey-Focused Metrics: Beginning 2025
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time... -
State
MTA Bus Customer Journey-Focused Metrics: 2017-2019
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time... -
State
MTA Bus Customer Journey-Focused Metrics: 2020 - 2024
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time... -
State
MTA Subway Customer Journey-Focused Metrics: Beginning 2025
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.... -
State
MTA Subway Customer Journey-Focused Metrics: 2015-2019
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time....
6 datasets found