20 datasets found
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State
MTA Key Performance Indicators: 2008-2021
State of New York —
This dataset combines Key Performance Indicator data that was reported starting with the creation of the MTA Stat performance metric dashboard in 2008 through 2021.... -
State
MTA Bus Customer Journey-Focused Metrics: 2020 - 2024
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time... -
State
MTA Subway Customer Journey-Focused Metrics: 2020-2024
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.... -
State
MTA Subway Customer Journey-Focused Metrics: Beginning 2025
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.... -
State
MTA Bus Customer Journey-Focused Metrics: 2017-2019
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time... -
Federal
CBP Border Wait Times
Department of Homeland Security —
Estimated wait times for northern and southern border crossings. -
City
311 Interpreter Wait Time
City of New York —
This data set contains wait times experienced by individuals who request an interpreter during their calls to 311. For more data about 311 calls, please refer to the... -
State
MTA Subway Customer Journey-Focused Metrics: 2015-2019
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.... -
State
MTA Bus Wait Assessment: 2015-2019
State of New York —
Wait Assessment measures how evenly buses are spaced. This dataset covers data between 2015 and 2019. For data from 2020 on, use... -
State
MTA Bus Customer Journey-Focused Metrics: Beginning 2025
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time... -
State
MTA Subway Wait Assessment: Beginning 2025
State of New York —
Wait Assessment measures how regularly trains are spaced during peak hours at selected timepoints on each line. -
City
2.16 311 Caller Wait Time (summary)
City of Tempe —
The Customer Relations Center (CRC) or Tempe 311 is often the first and possibly only contact a resident has with the City. Our goal is to make each interaction as... -
City
2.16 311 Caller Wait Time (dashboard)
City of Tempe —
This operations dashboard shows historic and current data related to this performance measure.The performance measure dashboard is available at 2.16 311 Caller Wait... -
State
MTA Bus Wait Assessment: Beginning 2025
State of New York —
Wait Assessment measures how evenly buses are spaced. -
State
MTA Subway Wait Assessment: 2015-2019
State of New York —
Wait Assessment measures how regularly trains are spaced during peak hours at selected timepoints on each line. -
State
MTA Subway Wait Assessment: 2020-2024
State of New York —
Wait Assessment measures how regularly trains are spaced during peak hours at selected timepoints on each line. -
City
DBS Performance Plan Check Development Services Counter- Quarterly
City of Los Angeles —
This data describes the Plan Check cases completed by DBS within 15 days the percentage of customers at DBS development services counters served within 30 minutes... -
City
SNAP Center Wait Time
City of New York —
Aggregate monthly wait times for clients at SNAP Center services -
State
MTA Bus Wait Assessment: 2020 - 2024
State of New York —
Wait Assessment measures how evenly buses are spaced. Additional years of data are available in separate datasets on data.ny.gov.
20 datasets found