MTA NYCT Paratransit Call Center Performance: Beginning 2016
Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered.
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{ "fn": "NY Open Data", "@type": "vcard:Contact", "hasEmail": "mailto:no-reply@data.ny.gov" } |
| description | Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered. |
| distribution |
[ { "@type": "dcat:Distribution", "mediaType": "application/json", "describedBy": "https://data.ny.gov/api/views/6r5t-chrj/columns.json", "downloadURL": "https://data.ny.gov/api/v3/views/6r5t-chrj/query.json?accessType=DOWNLOAD", "describedByType": "application/json" }, { "@type": "dcat:Distribution", "mediaType": "application/xml", "describedBy": "https://data.ny.gov/api/views/6r5t-chrj/columns.xml", "downloadURL": "https://data.ny.gov/api/v3/views/6r5t-chrj/export.xml?accessType=DOWNLOAD", "describedByType": "application/xml" }, { "@type": "dcat:Distribution", "mediaType": "text/csv", "downloadURL": "https://data.ny.gov/api/v3/views/6r5t-chrj/export.csv?accessType=DOWNLOAD" } ] |
| identifier | https://data.ny.gov/api/views/6r5t-chrj |
| issued | 2023-08-28 |
| keyword |
[ "aar", "access-a-ride", "call center", "customer service", "customers", "monthly", "paratransit" ] |
| landingPage | https://data.ny.gov/d/6r5t-chrj |
| modified | 2026-07-24 |
| publisher |
{ "name": "data.ny.gov", "@type": "org:Organization" } |
| theme |
[ "Transportation" ] |
| title | MTA NYCT Paratransit Call Center Performance: Beginning 2016 |
