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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    MTA Bus Customer Journey-Focused Metrics: 2020 - 2024

    Metadata Updated: August 23, 2025

    Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time customers spend onboard a bus beyond their scheduled travel time. Customer Journey Time Performance is the percentage of customers whose journeys are completed within 5 minutes of their scheduled time. Additional years of data are available in separate datasets on data.ny.gov.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date February 24, 2023
    Metadata Updated Date August 23, 2025

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date February 24, 2023
    Metadata Updated Date August 23, 2025
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/wrt8-4b59
    Data First Published 2024-08-26
    Data Last Modified 2025-08-19
    Category Transportation
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id af686141-8143-4b9c-9e35-fa6b5fa7e05a
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/wrt8-4b59
    Source Datajson Identifier True
    Source Hash e69819cd69803af3e8eb9298af77a05e68b37bbb0a2620b8bffc8527a48e04b1
    Source Schema Version 1.1

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