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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    MTA Bus Customer Journey-Focused Metrics: 2017-2019

    Metadata Updated: September 14, 2025

    Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time.

    Additional Travel Time is the average time customers spend onboard a bus beyond their scheduled travel time.

    Customer Journey Time Performance is the percentage of customers whose journeys are completed within 5 minutes of their scheduled time.

    This dataset covers data between 2017 and 2019. For data from 2020 on, use https://data.ny.gov/Transportation/MTA-Bus-Customer-Journey-Focused-Metrics-Beginning/wrt8-4b59/about_data.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date February 14, 2022
    Metadata Updated Date September 14, 2025

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date February 14, 2022
    Metadata Updated Date September 14, 2025
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/8mkn-d32t
    Data First Published 2024-08-26
    Data Last Modified 2025-09-11
    Category Transportation
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id ce7b3248-6ed5-424c-87ad-90e3c5ab325b
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/8mkn-d32t
    Source Datajson Identifier True
    Source Hash 22d194ab73d7c7e6ea780d4a7c50d27dbd2cfc03e56caeb76a1a0fa86a918f2b
    Source Schema Version 1.1

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