54 datasets found
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City
2.02 Customer Service (detail)
City of Tempe —
This dataset provides Customer Service Satisfaction results from the Annual Community Survey. The survey questions assess satisfaction with overall customer service... -
City
2.17 311 Email Response Times (summary)
City of Tempe —
The Customer Relations Center (CRC) or Tempe 311 is often the first and possibly only contact a resident has with the City. Our goal is to make each interaction as... -
City
2.13 Employee Engagement (overall)
City of Tempe —
This dataset comes from the Biennial City of Tempe Employee Survey questions related to employee engagement. Survey respondents are asked to rate their level of... -
City
2.26 Public Records Request Fulfillment Rate
City of Tempe —
This operations dashboard shows historic and current data related to this performance measure. -
City
2.03 311 First-Call Resolution (summary)
City of Tempe —
The Customer Relations Center (CRC) or Tempe 311 is often the first and possibly only contact a resident has with the City. Our goal is to make each interaction as... -
City
2.26 Public Records Request Fulfillment Rate
City of Tempe —
This page provides information for the Public Records Request Service Rate performance measure. -
City
2.07 Counseling Service Success (dashboard)
City of Tempe —
This operations dashboard shows historic and current data related to this performance measure.The performance measure dashboard is available at 2.07 Counseling... -
City
2.02 Customer Service Satisfaction
City of Tempe —
This page provides information for the Customer Service Satisfaction performance measure. -
City
2.13 Employee Engagement (summary)
City of Tempe —
This dataset comes from the Biennial City of Tempe Employee Survey questions related to employee engagement. Survey respondents are asked to rate their level of... -
City
2.13 Employee Engagement
City of Tempe —
This page provides information for the Employee Engagement performance measure. -
City
2.16 311 Caller Wait Time (summary)
City of Tempe —
The Customer Relations Center (CRC) or Tempe 311 is often the first and possibly only contact a resident has with the City. Our goal is to make each interaction as... -
City
2.05 Online Service Satisfaction (summary)
City of Tempe —
This dataset comes from the Annual Community Survey question related to satisfaction with the quality of the city’s online services. Respondents are asked to provide... -
City
2.07 Counseling Service Success (summary)
City of Tempe —
This data includes clients' responses to survey question about whether counseling has increased their ability to cope. This is survey is given at regular intervals... -
City
2.20 Employee Vertical Diversity (summary)
City of Tempe —
It is important to identify any barriers in recruitment, hiring, and employee retention practices that might discourage any segment of our population from applying... -
City
2.03 311 First-Call Resolution Rate
City of Tempe —
This page provides information for the 311 First-Call Resolution Rate performance measure. -
City
2.03 311 First-Call Resolution Rate (dashboard)
City of Tempe —
This operations dashboard shows historic and current data related to this performance measure. The performance measure dashboard is available at 2.03 311 First-Call... -
City
2.07 Counseling Service Success Rate
City of Tempe —
This page provides information for the Counseling Service Referral Rate performance measure. -
City
Police Sentiment Survey (detail) - (Deprecated)
City of Tempe —
Please see data table https://data.tempe.gov/datasets/tempegov::police-sentiment-survey-detail-1/about for continued data updates. This table was deprecated... -
City
2.24 Employee View Response Rate (summary)
City of Tempe —
This page provides data for the Employee View Response Rate performance measure.Employee View Response cumulative score summary per fiscal year (Performance Measure...
54 datasets found