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This is a Non-Federal dataset covered by different Terms of Use than See Terms

2.02 Customer Service (summary)

Metadata Updated: April 5, 2024

This dataset provides Customer Service Satisfaction results from the Annual Community Survey. The survey questions assess satisfaction with overall customer service for inpiduals who had contacted the city in the past year. For years where there are multiple questions related to overall customer service and treatment, the average of those responses are provided in this dataset. Responses for each question are shown in the detailed dataset.For years 2010-2014, respondents were first asked "Have you contacted the city in the past year?". If they answered that they had contacted the city, then they were asked additional questions about their experience. The "number of respondents" field represents the number of people who answered yes to the contact question.Responses of "don't know" are not included in this dataset, but can be found in the dataset for the entire Community Survey. A survey was not completed for 2015.The performance measure dashboard is available at 2.02 Customer Service Satisfaction.Additional InformationSource: Community Attitude SurveyContact: Wydale HolmesContact E-Mail: Wydale_Holmes@tempe.govData Source Type: Excel and PDFPreparation Method: Extracted from Annual Community Survey resultsPublish Frequency: AnnualPublish Method: ManualData Dictionary

Access & Use Information

Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than See Terms License: Creative Commons Attribution

Downloads & Resources


Metadata Created Date September 2, 2022
Metadata Updated Date April 5, 2024

Metadata Source

Harvested from City of Tempe Data.json Harvest Source

Additional Metadata

Resource Type Dataset
Metadata Created Date September 2, 2022
Metadata Updated Date April 5, 2024
Publisher City of Tempe
Data First Published 2019-11-07T18:31:12.000Z
Data Last Modified 2024-04-02T23:25:36.088Z
Category geospatial
Public Access Level public
Metadata Context
Schema Version
Catalog Describedby
Harvest Object Id 0f47e08a-11bb-44bf-9661-713ce3319a67
Harvest Source Id ceea1675-8276-45f1-b45c-bb28dba71955
Harvest Source Title City of Tempe Data.json Harvest Source
Homepage URL
Metadata Type geospatial
Old Spatial {{extent:computeSpatialProperty}}
Source Datajson Identifier True
Source Hash 2de10e671430a61a25564f3db6b1296e95bbb7b6b797bd88a3a14efb9e3e99b5
Source Schema Version 1.1

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