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Federal
Overall Customer Service Satisfaction - FY 2007 On recent views
Social Security Administration —
This dataset provides data at the national level for overall satisfaction of customers who have used one of the main methods for conducting business with the agency:... -
Federal
National 800 Number Network - Call Volume and Agent Busy Rate recent views
Social Security Administration —
This data file provides information at the national level by month for federal fiscal years 2009 on for agent busy rates for calls to the National 800 Number Network. -
Federal
Public Inquiry Data - Average Processing Time (in days) - FY 2014 On recent views
Social Security Administration —
This dataset shows the average processing time for completed inquiries. The data source is the Electronic Management of Assignments and Correspondence system (EMAC).... -
Federal
Processing Time for Initial Disability Cases Involving the Processing Centers recent views
Social Security Administration —
The dataset includes annual data for average processing time and counts of initial disability claims in which there was a medical determination made. The data is... -
Federal
Social Security Number Replacement Card Applications Filed via the Internet recent views
Social Security Administration —
The Social Security Administration (SSA) provides a variety of ways to conduct business with the agency. SSA offers members of the public the opportunity to request a... -
Federal
Field Office Visitors (Average Daily) recent views
Social Security Administration —
The average daily number of field office visitors is computed by dividing the number of visitors to SSA field offices by the number of days in the month. -
Federal
Enterprise Data Inventory (EDI) Progress Information recent views
Social Security Administration —
Social Security continues to release data in support of the open data initiative. See www.ssa.gov/data for a summary of our efforts and our enterprise data listing.... -
Federal
Extra Help with Medicare Prescription Drug Plan Cost - FY 2016 On recent views
Social Security Administration —
This file contains information about Social Security determinations of eligibility for Extra Help with Medicare Prescription Drug Plan Costs. Specific data elements... -
Federal
Medicare Mailings - Extra Help and Medicare Savings Programs - L447 Notices recent views
Social Security Administration —
This dataset provides the number of L447 notices SSA mailed to beneficiaries who SSA found potentially eligible for either a Medicare Savings Programs or Extra Help... -
Federal
Field Office Telephone Service - Monthly National Answer Rate and Busy Rate recent views
Social Security Administration —
This dataset provides information at the national level by month for federal fiscal years 2013 on for answer rate and busy rate for calls to our field offices. The... -
Federal
Disability Reconsideration Average Processing Time (Excludes technical denials) - FY2014 On recent views
Social Security Administration —
A presentation of the overall cumulative number of elapsed days (including processing time for transit, medical determinations, and SSA quality review) from the date... -
Federal
Telephone Interpreter Service (TIS) Call Counts - FY 2019 On recent views
Social Security Administration —
This dataset displays our national Telephone Interpreter Service (TIS) call counts for fiscal years 2019 on. -
Federal
Medicare Replacement Card Applications Filed via the Internet recent views
Social Security Administration —
This dataset provides monthly volumes at the national level from federal fiscal years 2008 on for Internet Medicare Replacement Card. The dataset includes only... -
Federal
National 800 Number Network - Average Speed to Answer recent views
Social Security Administration —
This data file provides information at the national level by month for federal fiscal years 2007 on for average speed to answer for calls to the National 800 Number... -
Federal
Percentage of Fast-Track Receipts - FY 2010 On recent views
Social Security Administration —
The data set provides the percentage of fast-track receipts by state during the reporting fiscal year. Fast-tracked cases consist of those cases identified as Quick... -
Federal
Medicare Mailings - Extra Help and Medicare Savings Programs - L448 Notices recent views
Social Security Administration —
This dataset provides the number of L448 notices SSA mailed to beneficiaries who SSA found potentially eligible for either an Medicare Savings Programs or Extra Help...