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    • This metadata record is available for the public, but the data itself is not public for privacy or security reasons. See details

    Verint/Impact 360

    Metadata Updated: March 8, 2025

    The CARE 2020 workforce optimization system stores information about agent activity, service observations, key performance indicators (KPIs), and work schedules.

    Access & Use Information

    Non-public: This dataset is not for public access or use. Specific details are provided below. License: See this page for license information.

    Downloads & Resources

    No file downloads are available because this is not a public dataset. See Access & Use Information for details.

    Dates

    Metadata Created Date November 10, 2020
    Metadata Updated Date March 8, 2025
    Data Update Frequency R/P1D

    Metadata Source

    Harvested from SSA JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 10, 2020
    Metadata Updated Date March 8, 2025
    Publisher Social Security Administration
    Maintainer
    Identifier US-GOV-SSA-563
    Data Last Modified R/P1D
    Rights The publishing of the data asset cannot be done due to one or more of the following reasons: contains personal identifying information, contains federal tax information, contains sensitive information, or a data assessment has not been completed
    Public Access Level non-public
    Data Update Frequency R/P1D
    Bureau Code 016:00
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 27d483d7-1af1-48ce-8102-bed7a432caa8
    Harvest Source Id 9386406b-a7b0-4834-a267-0f912b6340db
    Harvest Source Title SSA JSON
    License https://www.usa.gov/government-copyright
    Old Spatial All SSA TSCs and PSCs; nationwide
    Program Code 016:000
    Source Datajson Identifier True
    Source Hash 47370528878cef64f1196a03b18b514d80586dad2e1c9349970ddfa4920e1d3b
    Source Schema Version 1.1
    Spatial

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