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#1 Federal
Verint/Impact 360
- Organization: Social Security Administration
- Dataset Last Updated: December 20, 2017
The CARE 2020 workforce optimization system stores information about agent activity, service observations, key performance indicators (KPIs), and work schedules.

Search relevance: 1.00 | Views last month: 1 | Catalog Last Checked: May 02, 2026 at 12:35 PM

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