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MTA NYCT Paratransit Drop-off On-Time Performance: 2018-2023

Published by data.ny.gov | State of New York | Catalog Last Checked: July 07, 2026 at 09:29 PM | Dataset Last Updated: May 27, 2026
Drop-off On-Time Performance (OTP) measures the quality of provider service, comparing actual to customer-requested drop-off time for trips scheduled with an appointment time. Trips are considered on-time if they are no more than 30 minutes early, and no later than the appointment time.

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