MTA NYCT Paratransit Customer Experience: Beginning 2018
Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "NY Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.ny.gov"
}
|
| description | Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show). |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.ny.gov/api/views/qu52-5ejz/columns.json",
"downloadURL": "https://data.ny.gov/api/views/qu52-5ejz/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
"describedBy": "https://data.ny.gov/api/views/qu52-5ejz/columns.rdf",
"downloadURL": "https://data.ny.gov/api/views/qu52-5ejz/rows.rdf?accessType=DOWNLOAD",
"describedByType": "application/rdf+xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/xml",
"describedBy": "https://data.ny.gov/api/views/qu52-5ejz/columns.xml",
"downloadURL": "https://data.ny.gov/api/views/qu52-5ejz/rows.xml?accessType=DOWNLOAD",
"describedByType": "application/xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "text/csv",
"downloadURL": "https://data.ny.gov/api/views/qu52-5ejz/rows.csv?accessType=DOWNLOAD"
}
]
|
| identifier | https://data.ny.gov/api/views/qu52-5ejz |
| issued | 2024-01-10 |
| keyword |
[
"aar",
"access-a-ride",
"customers",
"delays",
"monthly",
"paratransit",
"performance",
"reliability",
"service"
]
|
| landingPage | https://data.ny.gov/d/qu52-5ejz |
| modified | 2026-04-22 |
| publisher |
{
"name": "data.ny.gov",
"@type": "org:Organization"
}
|
| theme |
[
"Transportation"
]
|
| title | MTA NYCT Paratransit Customer Experience: Beginning 2018 |
