Change Asset Problem Reporting System
SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB. It runs on Hewlett Packard's Service Manager software.
Find Related Datasets
Search by Tags
Click any tag below to search for similar datasets
Explore Collection
Navigate datasets in this collection
Find Related Datasets
Includes 9999 related datasets
Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | non-public |
| accrualPeriodicity |
null
|
| bureauCode |
[
"016:00"
]
|
| conformsTo |
null
|
| contactPoint |
{
"fn": "Open Data",
"@type": "vcard:Contact",
"hasEmail": "mailto:Open.Data@ssa.gov"
}
|
| dataQuality |
null
|
| describedBy |
null
|
| describedByType |
null
|
| description | SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB. It runs on Hewlett Packard's Service Manager software. |
| distribution |
null
|
| identifier | US-GOV-SSA-526 |
| isPartOf |
null
|
| issued |
null
|
| keyword |
[
"ITSM",
"change management",
"configuration management",
"incident management",
"problem management",
"production IT",
"request management"
]
|
| landingPage | None |
| language |
null
|
| license | https://www.usa.gov/government-copyright |
| modified | 2026-05-08 |
| primaryITInvestmentUII |
null
|
| programCode |
[
"016:000"
]
|
| publisher |
{
"name": "Social Security Administration"
}
|
| references |
null
|
| rights | The publishing of the data asset cannot be done due to one or more of the following reasons: contains personal identifying information, contains federal tax information, contains sensitive information, or a data assessment has not been completed. |
| spatial |
null
|
| systemOfRecords |
null
|
| temporal |
null
|
| theme |
null
|
| title | Change Asset Problem Reporting System |
