{
  "@type": "Dataset",
  "accessLevel": "non-public",
  "accessRights": "non-public",
  "accrualPeriodicity": null,
  "bureauCode": [
    "016:00"
  ],
  "contactPoint": {
    "@type": "Kind",
    "fn": "Open Data",
    "hasEmail": "mailto:Open.Data@ssa.gov"
  },
  "dataQuality": null,
  "describedBy": null,
  "description": "SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB.  It runs on Hewlett Packard's Service Manager software.",
  "distribution": null,
  "identifier": "US-GOV-SSA-526",
  "inSeries": null,
  "inventoried": "2016-06-24",
  "issued": null,
  "keyword": [
    "ITSM",
    "change management",
    "configuration management",
    "incident management",
    "problem management",
    "production IT",
    "request management"
  ],
  "landingPage": null,
  "language": [
    "en"
  ],
  "license": "https://www.usa.gov/government-copyright",
  "modified": "2026-09-08",
  "primaryITInvestmentUII": null,
  "programCode": [
    "016:000"
  ],
  "publisher": {
    "@type": "Organization",
    "name": "Social Security Administration"
  },
  "references": null,
  "rights": [
    "The publishing of the data asset cannot be done due to one or more of the following reasons: contains personal identifying information, contains federal tax information, contains sensitive information, or a data assessment has not been completed."
  ],
  "spatial": [
    {
      "@type": "Location",
      "prefLabel": "United States"
    }
  ],
  "systemOfRecords": null,
  "temporal": null,
  "theme": null,
  "title": "Change Asset Problem Reporting System"
}