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Federal
Nuance Application Reporting (NAR) recent views
Social Security Administration —
Temporary tool to provide Care 2020 management information on customer interactions with the Nuance IVR system. -
Federal
Help America Vote Verification (HAVV) - Operational Data Store recent views
Social Security Administration —
Database records the management information about the transactions received for identification of the individuals applying for voter status. -
Federal
Unified ICM/Unified CCE Databases recent views
Social Security Administration —
Unified ICM/Unified CCE software uses information in the central database to determine how to route N8NN calls, including information about telephone system... -
Federal
Earnings Data Warehouse recent views
Social Security Administration —
This database is a data warehouse for Management information of the Annual Wage Reporting System. -
Federal
Sextant Contact Center Analytics recent views
Social Security Administration —
Care 2020 reporting system that provides real-time and historical N8NN management information related to customer/agent interactions. -
Federal
Infortel Select (ISI) recent views
Social Security Administration —
ISI provides reporting for Automated Attendant menu activity and all inbound and outbound Call Detail. -
Federal
Contact Center Manager Administration (CCMA) recent views
Social Security Administration —
CCMA is the server that provides a browser-based tool for contact center administrators and supervisors. It is used to manage and configure contact center resources... -
Federal
Telephone System Management Information (TSMI) recent views
Social Security Administration —
TSMI provides configuration, management, function options, and maintenance procedures for the VoIP Station Manager. Station Administration functions include... -
Federal
Data Exchanges and Verifications Online (DEVO) recent views
Social Security Administration —
DEVO is the back-end application for processing SSN verifications and data exchanges. DEVO uses modern technology for parameter driven processing of both batch and... -
Federal
Debt Management Management Information recent views
Social Security Administration —
Stores management information for the debt management process. -
Federal
Online Enumeration Verification System - Management Information recent views
Social Security Administration —
MI Database for several Social Security Number Verification Systems that verify SSNs against the Numident. -
Federal
Post entitlement Management Information - History Database recent views
Social Security Administration —
Contains historical data that supports the detailed and aggregate receipt, pending and clearance data, as well as other strategic and tactical MI for many Title II... -
Federal
Electronic Records Express Management Information Volume Reporting recent views
Social Security Administration —
Store information for reporting on number of electronic records processed through ERE website and at each Front End Capture System(FECS). -
Federal
DCPS Management Information recent views
Social Security Administration —
Supports management information for DCPS. -
Federal
Legal Automated Workflow System (LAWS) Management Information recent views
Social Security Administration —
Management Information for OGC to track work disability litigation cases. -
Federal
Access To Financial Institutions - Management Information recent views
Social Security Administration —
Management information about requests and responses from financial institutions for inquires regarding Title XVI eligibility. -
Federal
Behavioral Electronic Services - Management Information recent views
Social Security Administration —
Electronic Services Behavioral MI application that will capture user behavior associated with completing Internet applications. -
Federal
Comprehensive Integrity Review Process - Management Information recent views
Social Security Administration —
Provides management information on the comprehensive integrity review process. -
Federal
Local Management Information - Operational Data Store recent views
Social Security Administration —
Local MI for Electronic Services application. -
Federal
Ticket To Work Workload - Management Information recent views
Social Security Administration —
Captures management information about disability beneficiaries that are participating in the "the back to work program".