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State
MTA Customer Feedback Data: 2014-2019
State of New York —
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is... -
State
MTA NYCT Customer Feedback Performance Metrics: 2017-2022
State of New York —
This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the... -
State
MTA Pulse Survey: Beginning 2025
State of New York —
The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not... -
City
APD Commendations and Complaints Interactive Dataset Guide
City of Austin —
Guide for APD Commendations and Complaints Dataset