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State
MTA LIRR Mean Distance Between Failures: Beginning 2015
State of New York —
Mean Distance Between Failures represents the number of miles a rail car travels before a mechanical failure makes the train arrive at its final destination more than... -
State
MTA Subway Mean Distance Between Failures: Beginning 2015
State of New York —
Mean Distance Between Failures reports how frequently train mechanical problems cause delays by month and subway car class. It is the main indicator for subway car... -
State
MTA Subway Major Incidents: 2015-2019
State of New York —
Major Incidents are unplanned incidents that delay 50 or more trains, which cause the most disruption to customers. This dataset covers data between 2015 and 2019.... -
State
MTA NYCT Paratransit Drop-off On-Time Performance: 2016 - 2019 (Archived Methodology)
State of New York —
Drop-off On-Time Performance (OTP) measures the quality of provider service, comparing actual to customer-requested drop-off time for trips scheduled with an... -
State
MTA LIRR Service Reliability: Beginning 2015
State of New York —
Service Reliability metrics evaluate the LIRR’s ability to deliver timely and effective service to its customers. Included in these metrics are: Major Incidents, 4m... -
State
MTA Subway Wait Assessment: 2015-2019
State of New York —
Wait Assessment measures how regularly trains are spaced during peak hours at selected timepoints on each line. -
State
MTA Metro-North Major Incidents: Beginning 2022
State of New York —
This dataset is of major incidents on Metro-North, which are defined as events that lead to ten or more trains that are delayed by more than 5 minutes 59 seconds,... -
State
MTA LIRR On-Time Performance: Beginning 2015
State of New York —
On-Time Performance (OTP) determines how frequently a commuter train arrives at its final destination within 5 minutes and 59 seconds of its scheduled time. -
State
MTA Subway Wait Assessment: 2020-2024
State of New York —
Wait Assessment measures how regularly trains are spaced during peak hours at selected timepoints on each line. -
State
MTA Staten Island Railway Mean Distance Between Failures: Beginning 2006
State of New York —
Mean Distance Between Failures reports how frequently train mechanical problems cause delays. -
State
MTA Bus Service Delivered: Beginning 2015
State of New York —
Service Delivered measures the percentage of scheduled buses that are actually provided during peak hours. -
State
MTA Metro-North Service Reliability: Beginning 2020
State of New York —
Service Reliability metrics evaluate MNR’s ability to deliver timely and effective service to its customers. Included in these metrics are: Service Type, Major... -
State
MTA Staten Island Railway On-Time Performance: Beginning 2006
State of New York —
On-Time Performance (OTP) measures the percentage of trains arriving at their destination terminals as scheduled. While the main measure for OTP excludes delays... -
State
MTA LIRR Delays: Beginning 2010
State of New York —
This dataset lists all LIRR trains that are delayed, with information on whether a train is cancelled, partially cancelled, or late (in a rounded number of minutes),... -
State
MTA NYCT Paratransit Pickup On-Time Performance: Beginning 2016
State of New York —
Pickup On-Time Performance (OTP) measures the quality of provider service, comparing actual to promised pickup time. Trips are considered on-time if they arrive no... -
State
MTA NYCT Paratransit Ride Time: Beginning 2017
State of New York —
Ride Time measures customer trip duration. Actual vs. Scheduled presents travel time variance, Average Travel Time presents the average actual trip duration, and Max... -
State
MTA NYCT Paratransit Provider No-Shows: Beginning 2016
State of New York —
This metric measures the frequency with which primary providers do not arrive at the pick-up location within 30 minutes of the promised time and the trip is not... -
State
MTA Subway Customer Journey-Focused Metrics: 2015-2019
State of New York —
Additional Platform Time (APT) is the estimated average extra time that customers spend waiting on the platform for a train, compared with their scheduled wait time.... -
State
MTA NYCT Paratransit Max Ride Time Performance: 2018 - 2023
State of New York —
Max Ride Time Performance presents the percentage of trips performed with Access-A-Ride’s established max ride time standards between 2018 and 2023. This dataset is... -
State
MTA Bus Customer Journey-Focused Metrics: Beginning 2017
State of New York —
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time...