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Federal
National 800 Number Network - Call Volume and Agent Busy Rate
Social Security Administration —
This data file provides information at the national level by month for federal fiscal years 2009 on for agent busy rates for calls to the National 800 Number Network. -
Federal
National 800 Number Network - Average Speed to Answer
Social Security Administration —
This data file provides information at the national level by month for federal fiscal years 2007 on for average speed to answer for calls to the National 800 Number...