Datasets
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Recognition Given to Employees
MIA - Recognition Given to Employees -
FY21 Highlights
DHCD FY21 Highlights -
Detailed FY22 Results and FY23 Plans
CS Training - Detailed FY22 Results and FY23 Plans -
DoIT Improving the Customer Experience from Multiple Perspectives
DoIT Service Desk - Improving the Customer Experience from Multiple Perspectives -
FY21 Highlights
MD State Police - FY21 Highlights -
Table of Contents
Table of Contents -
LMA-Oil Control Program-Inspections
Maryland Department of the Environment's LMA-Oil Control Program Inspections. -
FY22- Detailed FY22 Results and FY23 Plans
FY22- Detailed FY22 Results and FY23 Plans -
Customer Service Survey Highlights from FY22
Customer Service Survey Highlights from FY22 -
Leadership Analysis of FY22 and Summary of FY23 Approach
FY22 Leadership Analysis and Summary of FY23 Approach -
Report Contributor
Report Contributor Page - a list of Customer Service Report Contributors. -
MEA CS FY21 Detailed results and FY22 plan
MEA CS FY21 Detailed results and FY22 plan -
FY22- 2017-2022 Highlights
Public Health Services (PHS) Administration FY22-Report: 2017-2022 Highlights -
Improving the Customer Experience from Multiple Perspectives
Improving the Customer Experience from Multiple Perspectives, Marketing Campaign, Listening Sessions, and Constituent Update. -
Recognition of Employees
Governor's Office of Performance Improvement Recognition Given to Employees. -
MDEM TOC
Maryland Department of Emergency Management Customer Service Report Table of Contents. -
Leadership & Contributors - MIA
Recognition Page for the MIA Customer Service Report: Leadership & Contributors -
LMA-RMP-AFO-Complaints
MD Department of the Environment's LMA Resource Management Program (AFO Complaints) -
Detailed Results and Plans
Customer Service Training (GOPI) - Detailed Fiscal Year 2022 Results and Fiscal Year 2023 Plans. -
Leadership Analysis of FY21 and Summary of FY22 Approach
Maryland Department of Housing and Community Development Leadership Analysis of FY21 and Summary of FY22 Approach