Datasets

• DoIT Leadership Analysis of FY22 and Summary of FY23 Approach

  DoIT Leadership Analysis of FY22 and Summary of FY23 Approach

• Leadership Analysis of FY21 and Summary of FY22 Approach

  Department of Human Services 2021 Leadership Analysis

• 2017-2022 Highlights

  The Department of Budget and Management's highlights from 2017-2022

• DoIT Detailed FY22 Results and FY23 Plans

  The Department of Information Technology's 2022 customer service results and plans for the future.

• Recognition Given to Employees

  MDVA employee recognition (2020/2021)

• FY22- Improving the Customer Experience from Multiple Perspectives

  OOCC - FY22- Improving the Customer Experience from Multiple Perspectives

• contributors

  List of Contributors

• FY22 Customer Service Annual Report Table of Contents

  FY22 Customer Service Annual Report Table of Contents

• Cover page

  DHCD - Cover Page

• Customer Service Survey Results

  MD Dept. of Labor - Customer Service Survey Results

• Best Practices

  MIA - Best Practices

• Customer Service Training

  MD Dept. of Labor - Customer Service Training

• MDEM Improving the Customer Experience

  MDEM Improving the Customer Experience

• Recognition Given to Employees

  MIA - Recognition Given to Employees

• FY21 Highlights

  DHCD FY21 Highlights

• Detailed FY22 Results and FY23 Plans

  CS Training - Detailed FY22 Results and FY23 Plans

• DoIT Improving the Customer Experience from Multiple Perspectives

  DoIT Service Desk - Improving the Customer Experience from Multiple Perspectives

• FY21 Highlights

  MD State Police - FY21 Highlights

• Table of Contents

  Table of Contents

• LMA-Oil Control Program-Inspections

  Maryland Department of the Environment's LMA-Oil Control Program Inspections.