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SFO Screening Checkpoint Satisfaction May, 2019
The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.
A code-list is attached to assist with analysis.
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{ "fn": "Christopher Birch", "@type": "vcard:Contact", "hasEmail": "mailto:no-reply@data.sfgov.org" } |
| description | The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful. A code-list is attached to assist with analysis. |
| distribution |
[ { "@type": "dcat:Distribution", "mediaType": "application/json", "describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.json", "downloadURL": "https://data.sfgov.org/api/v3/views/jt6x-6hpy/query.json?accessType=DOWNLOAD", "describedByType": "application/json" }, { "@type": "dcat:Distribution", "mediaType": "application/xml", "describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.xml", "downloadURL": "https://data.sfgov.org/api/v3/views/jt6x-6hpy/export.xml?accessType=DOWNLOAD", "describedByType": "application/xml" }, { "@type": "dcat:Distribution", "mediaType": "text/csv", "downloadURL": "https://data.sfgov.org/api/v3/views/jt6x-6hpy/export.csv?accessType=DOWNLOAD" } ] |
| identifier | https://data.sfgov.org/api/views/jt6x-6hpy |
| issued | 2020-06-15 |
| keyword |
[ "customer", "satisfaction survey", "screening checkpoint", "sfo" ] |
| landingPage | https://data.sfgov.org/d/jt6x-6hpy |
| modified | 2024-03-13 |
| publisher |
{ "name": "data.sfgov.org", "@type": "org:Organization" } |
| theme |
[ "Transportation" ] |
| title | SFO Screening Checkpoint Satisfaction May, 2019 |
