{
  "@type": "dcat:Dataset",
  "accessLevel": "public",
  "contactPoint": {
    "@type": "vcard:Contact",
    "fn": "Christopher Birch",
    "hasEmail": "mailto:no-reply@data.sf.gov"
  },
  "description": "The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.\n\nA code-list is attached to assist with analysis.",
  "distribution": [
    {
      "@type": "dcat:Distribution",
      "describedBy": "https://data.sf.gov/api/views/jt6x-6hpy/columns.json",
      "describedByType": "application/json",
      "downloadURL": "https://data.sf.gov/api/v3/views/jt6x-6hpy/query.json?accessType=DOWNLOAD",
      "mediaType": "application/json"
    },
    {
      "@type": "dcat:Distribution",
      "describedBy": "https://data.sf.gov/api/views/jt6x-6hpy/columns.xml",
      "describedByType": "application/xml",
      "downloadURL": "https://data.sf.gov/api/v3/views/jt6x-6hpy/query.xml?accessType=DOWNLOAD",
      "mediaType": "application/xml"
    },
    {
      "@type": "dcat:Distribution",
      "downloadURL": "https://data.sf.gov/api/v3/views/jt6x-6hpy/export.csv?accessType=DOWNLOAD",
      "mediaType": "text/csv"
    }
  ],
  "identifier": "https://data.sf.gov/api/views/jt6x-6hpy",
  "issued": "2020-06-15",
  "keyword": [
    "customer",
    "satisfaction survey",
    "screening checkpoint",
    "sfo"
  ],
  "landingPage": "https://data.sf.gov/d/jt6x-6hpy",
  "modified": "2024-03-13",
  "publisher": {
    "@type": "org:Organization",
    "name": "data.sf.gov"
  },
  "theme": [
    "Transportation"
  ],
  "title": "SFO Screening Checkpoint Satisfaction May, 2019"
}