SFO Screening Checkpoint Satisfaction May, 2019
The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.
A code-list is attached to assist with analysis.
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APPLICATION/JSON -
Resource 2
APPLICATION/RDF+XML -
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "Christopher Birch",
"@type": "vcard:Contact",
"hasEmail": "mailto:no-reply@data.sfgov.org"
}
|
| description | The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful. A code-list is attached to assist with analysis. |
| distribution |
[
{
"@type": "dcat:Distribution",
"mediaType": "application/json",
"describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.json",
"downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.json?accessType=DOWNLOAD",
"describedByType": "application/json"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/rdf+xml",
"describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.rdf",
"downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.rdf?accessType=DOWNLOAD",
"describedByType": "application/rdf+xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "application/xml",
"describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.xml",
"downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.xml?accessType=DOWNLOAD",
"describedByType": "application/xml"
},
{
"@type": "dcat:Distribution",
"mediaType": "text/csv",
"downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.csv?accessType=DOWNLOAD"
}
]
|
| identifier | https://data.sfgov.org/api/views/jt6x-6hpy |
| issued | 2020-06-15 |
| keyword |
[
"customer",
"satisfaction survey",
"screening checkpoint",
"sfo"
]
|
| landingPage | https://data.sfgov.org/d/jt6x-6hpy |
| modified | 2024-03-13 |
| publisher |
{
"name": "data.sfgov.org",
"@type": "org:Organization"
}
|
| theme |
[
"Transportation"
]
|
| title | SFO Screening Checkpoint Satisfaction May, 2019 |
