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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    MTA NYCT Paratransit Customer Experience: Beginning 2018

    Metadata Updated: December 13, 2025

    Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date February 14, 2022
    Metadata Updated Date December 13, 2025

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date February 14, 2022
    Metadata Updated Date December 13, 2025
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/qu52-5ejz
    Data First Published 2024-01-10
    Data Last Modified 2025-12-12
    Category Transportation
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id d5ec6db7-93dc-413b-a017-a72593f07f1a
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/qu52-5ejz
    Source Datajson Identifier True
    Source Hash 18fdfa7ef7fae0bbddfd1ba7a9a5dfe7fda82fa952d1b8c27fc0c638604de979
    Source Schema Version 1.1

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