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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    MTA NYCT Paratransit Customer Experience: Beginning 2018

    Metadata Updated: January 24, 2026

    Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date February 14, 2022
    Metadata Updated Date January 24, 2026

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date February 14, 2022
    Metadata Updated Date January 24, 2026
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/qu52-5ejz
    Data First Published 2024-01-10
    Data Last Modified 2026-01-21
    Category Transportation
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id d7aa6398-9d38-4b32-b3f0-61e66d14d44e
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/qu52-5ejz
    Source Datajson Identifier True
    Source Hash 7019401f604ed85e318ef7e493b7028729294bde95cef4a6919082995faafff8
    Source Schema Version 1.1

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