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3 datasets found
  • Federal

    Infortel Select (ISI)

    Social Security Administration —

    ISI provides reporting for Automated Attendant menu activity and all inbound and outbound Call Detail.
  • Federal

    Contact Center Manager Administration (CCMA)

    Social Security Administration —

    CCMA is the server that provides a browser-based tool for contact center administrators and supervisors. It is used to manage and configure contact center resources...
  • Federal

    Telephone System Management Information (TSMI)

    Social Security Administration —

    TSMI provides configuration, management, function options, and maintenance procedures for the VoIP Station Manager. Station Administration functions include...
3 datasets found

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