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City
NYC Open Data Help Desk: Data Questions and Reported Errors
City of New York —
This is a list of responses to public inquiries to the NYC Open Data Team via the Contact Us page on www.nyc.gov/opendata that get triaged as being “Data Questions”... -
Federal
HEAT (Frontrange Solutions) -
Department of Transportation —
IT Configuration Management: This helpdesk software is a COTS product. FMCSA utilizes the client server option.