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City
Residential Average Monthly kWh and Bills recent views
City of Austin —
Residential customers use an average of about 1,000 kWh of electricity per month, with usage higher during hot summer months and lower in the winter. View tables... -
City
Utility Contact Center Average Speed For Answering Calls recent views
City of Austin —
The average speed for answering calls was up in Fiscal Years 2009 and 2010 due to Customer Service Representatives focusing on one-call resolutions, thus avoiding... -
City
Austin Energy Web App Users By Month recent views
City of Austin —
Austin Energy’s free, interactive web app allows customers to monitor their daily energy usage, view their bill history, and see a future forecast of their energy... -
City
Energy Efficiency Annual Energy Savings ( MWH) recent views
City of Austin —
Austin Energy provides rebates and low interest loans to customers who make energy efficiency improvements. During fiscal year 2012, energy savings totaled nearly... -
City
Plus 1 Funding Source recent views
City of Austin —
The City of Austin's Plus 1 Fund provides emergency utility bill financial assistance to customers experiencing extreme hardships such as medical illness or sudden... -
City
Strategic Measure_ Number of households benefiting from Customer Assistance Program (CAP) recent views
City of Austin —
This data set displays the number of households benefiting from Customer Assistance Program (CAP) for each fiscal year. The City of Austin has one of the most... -
City
Energy Efficiency Energy Savings (MWH) recent views
City of Austin —
The utility has a diverse repertoire of efficiency programs, including Austin Energy Green Building, PowerSaver and Demand Response, that help customers reduce... -
City
Peak Demand Reduction recent views
City of Austin —
Peak demand is the highest point of energy use on any given day and typically occurs between the hours of 4 and 6 p.m. Austin Energy’s energy efficiency and demand... -
City
Avoided Emissions for 2019 recent views
City of Austin —
Austin Energy's energy efficiency programs help reduce the amount of air-polluting emissions released by power plants into the atmosphere. In fiscal year 2012, more... -
City
Budget Billing recent views
City of Austin —
Budget Billing is available to customers who prefer to avoid significant fluctuations in their monthly utility bills. With this program, City of Austin Utilities... -
City
Debt Service Coverage Ratio recent views
City of Austin —
Debt Service Coverage Ratio is a measure of the cash flow available to pay current debt payments. View our debt-to-equity ratio, debt service coverage ratio, and... -
City
Power Pole Accidents recent views
City of Austin —
Each year, streetlights and power poles in the Austin Energy service territory are hit by drivers and require repair. There is considerable variability in the cost... -
City
Austin Energy Customer Satisfaction recent views
City of Austin —
Austin Energy is proactive in addressing customer needs and regularly monitors customer satisfaction through customer surveys. In recent years, overall customer... -
City
Generation Capacity And Capacity Factor FY 2018 recent views
City of Austin —
For Austin Energy’s coal and nuclear assets, this table reports only Austin Energy’s 50 percent share of units 1 and 2 at the Fayette Power Project and 16 percent... -
City
Austin Energy Regional Science Festival Expenditures recent views
City of Austin —
The Austin Energy Regional Science Festival is one of the largest regional science festivals held in Texas and the nation. Middle and high school students who win at... -
City
Community Sponsorships recent views
City of Austin —
Each year, Austin Energy participates in and sponsors events that support our local community. View the events and organizations that we sponsored, and amounts we... -
City
Green Building Energy Code Compliance recent views
City of Austin —
Austin Energy Green Building is responsible for development of the City's Energy Code. Scan the number of permits and energy savings resulting from application of... -
City
FY2022 Single Family Rated Project Map recent views
City of Austin —
This dataset contains single family dwelling units rated in 2022. Austin Energy Green Building ratings evaluate the sustainability of participating single family,... -
City
Multifamily Audits and Exemptions for 2016 recent views
City of Austin —
The Austin City Council approved the Energy Conservation Audit and Disclosure ordinance in 2008 and revised the initiative in April 2011 to improve the energy... -
City
Energy Sales - kilowatt hours by Customer Class recent views
City of Austin —
This table groups Austin Energy customers into five classes: residential, commercial, industrial, public street and highway, and government. View sales in dollars...