Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Skip to content
  • Feedback
    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    Strategic Measure_ Number of households benefiting from Customer Assistance Program (CAP)

    Metadata Updated: July 25, 2024

    This data set displays the number of households benefiting from Customer Assistance Program (CAP) for each fiscal year.

    The City of Austin has one of the most generous Customer Assistance Programs in the nation. Utility bill discounts are a key component of the program. Discounts are provided to customers who are already receiving benefits through a variety of federal, state, county, or city assistance programs.

    Under the program, qualifying Austin Energy customers receive a waiver of the $10 monthly electric customer charge; are exempt from paying the portion of the community benefit charge that supports the Utility Bill Discount Program; and receive a 10% discount on their kWh usage charge.

    Austin Water customers also receive a discount on the water/wastewater customer charge as well as a volumetric discount on a customer’s water usage. Watershed Protection provides a 50% discount on the drainage fee. Public Works under a separate qualification waives the transportation user fee.

    This dataset supports measure EOA.G.4 of SD23

    Data Source: Oracle Utilities Customer Care and Billing (CCB) System

    View more details and insights related to this measure on the story page: https://data.austintexas.gov/stories/s/g4mj-r352

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 12, 2020
    Metadata Updated Date July 25, 2024

    Metadata Source

    Harvested from City of Austin Data.json

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 12, 2020
    Metadata Updated Date July 25, 2024
    Publisher data.austintexas.gov
    Maintainer
    Identifier https://data.austintexas.gov/api/views/b8wk-ku9z
    Data First Published 2021-12-29
    Data Last Modified 2024-07-21
    Category Utilities and City Services
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.austintexas.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 888c50d7-3718-41b9-bee8-67a24f75a7e7
    Harvest Source Id 3b6df381-c8b4-40be-954e-84552dfba592
    Harvest Source Title City of Austin Data.json
    Homepage URL https://data.austintexas.gov/d/b8wk-ku9z
    Source Datajson Identifier True
    Source Hash aecb8133a54e142291ae797d80e3ae474fcbf650dbc78c1103a8d6b32d91fb97
    Source Schema Version 1.1

    Didn't find what you're looking for? Suggest a dataset here.