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Every customer who makes a Service Request to 311 and provides their contact information is offered the 311 Resolution Satisfaction Survey to provide feedback on their satisfaction with how a City...
Search relevance: 269.72 | Views last month: 42 | Catalog Last Checked: November 03, 2026 at 11:32 PM -
NYC311 Customer Satisfaction (CSAT) surveys provide 311 customers with an opportunity to provide feedback on the performance of 311 call takers in providing timely and knowledgeable customer...
Search relevance: 95.70 | Views last month: 15 | Catalog Last Checked: September 10, 2026 at 06:33 PM