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This dataset provided statistics and performance metrics about the volume and responsiveness in engaging with customers via several customer engagement channels. Data was provided for New York...
Search relevance: 1.00 | Views last month: 10 | Catalog Last Checked: August 11, 2026 at 11:20 PM -
The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and...
Search relevance: 1.00 | Views last month: 5 | Catalog Last Checked: September 02, 2026 at 06:48 PM -
Navilens usage data contains records of scan events (each row represents a time a NaviLens code was scanned). Scan records include the code identifier, the type of asset scanned (e.g., bus stop,...
Search relevance: 1.00 | Views last month: 3 | Catalog Last Checked: August 11, 2026 at 11:21 PM -
This dataset contains responses from the MTA NaviLens feedback survey, which collects customer feedback on NaviLens and NaviLens GO, two accessibility and wayfinding smartphone apps used with...
Search relevance: 1.00 | Views last month: 2 | Catalog Last Checked: August 11, 2026 at 11:21 PM
