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    • This metadata record is available for the public, but the data itself is not public for privacy or security reasons. See details

    Weekly Stats

    Metadata Updated: January 26, 2024

    Includes Claim numbers by type of account and by processing type (paperless, manual, auto-adjudication). Number of phone calls by reason for calling, average wait time, overall abandonment rate, average call duration, and average response accuracy of reviewed calls. Number of emails and average response accuracy of reviewed email replies. Number of Letters of Medical Necessity received, processing time, and outcome. Number of claims appealed, processing time, and outcome.

    Access & Use Information

    Non-public: This dataset is not for public access or use. Specific details are provided below. License: us-pd

    Downloads & Resources

    No file downloads are available because this is not a public dataset. See Access & Use Information for details.

    Dates

    Metadata Created Date January 26, 2024
    Metadata Updated Date January 26, 2024

    Metadata Source

    Harvested from OPM JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date January 26, 2024
    Metadata Updated Date January 26, 2024
    Publisher U.S. Office of Personnel Management
    Maintainer
    Identifier OPM-HI-0082
    Language en-US
    Data Last Modified 2023
    Public Access Level non-public
    Bureau Code 027:00
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 642787f1-4a29-4546-8fec-970c770dd3a4
    Harvest Source Id 463184f1-118a-46de-be66-14887459fa16
    Harvest Source Title OPM JSON
    License http://www.usa.gov/publicdomain/label/1.0/
    Program Code 027:000
    Source Datajson Identifier True
    Source Hash d00cbbd406a67cafef697865cd80e75a9506c14181ec751043b48f5a050fdc1b
    Source Schema Version 1.1

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