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VDC Office Hours

Published by Administration for Community Living (ACL) | U.S. Department of Health & Human Services | Catalog Last Checked: September 28, 2026 at 08:25 PM
Recurring 'office hour' session materials and FAQs for Veteran Directed Care (VDC) providers, covering ongoing monitoring, billing and invoicing, spending plan development, and program best practices.

Resources

14 resources available

  • FAQ April VDC Operations Office Hour 2

    PDF
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  • FAQ June VDC Operations Office Hour 4

    PDF
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  • FAQ May VDC Operations Office Hour 3

    PDF
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  • VDC Office Hour April 2024 FAQ

    PDF
    Download

  • VDC Office Hour April 2024

    PDF
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  • VDC Operations Office Hour Two: Spending Plan Development, Initiating Services, and Hiring Workers

    PDF
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  • VDC Operations Office Hour Four: Ongoing Monitoring, Quality, and VDC Program Best Practice

    PDF
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  • VDC Operations Office Hour Three: Billing and Invoicing

    PDF
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  • VDC Office Hour Session One: Understanding VDC Veteran Authorizations and Developing Person-Centered Veteran Spending Plans

    PDF
    Download

  • VDC Office Hour Session One Key Takeaways

    PDF
    Download

  • VDC Office Hour Session Three: Managing VDC Invoices and Supporting Timely Billing

    PDF
    Download

  • VDC Office Hour Session Three Key Takeaways

    PDF
    Download

  • VDC Office Hour Session Two: Tips and Tools to Monitor Monthly Veteran Spending – Monthly Service Reports

    PDF
    Download

  • VDC Office Hour Session Two Key Takeaways

    PDF
    Download

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Complete Metadata
@type Dataset
accessRights public
contactPoint 
[
  {
    "fn": "No Wrong Door (NWD) System",
    "@type": "Kind",
    "hasEmail": "mailto:NoWrongDoor@acl.hhs.gov"
  }
]
description Recurring 'office hour' session materials and FAQs for Veteran Directed Care (VDC) providers, covering ongoing monitoring, billing and invoicing, spending plan development, and program best practices.
distribution 
[
  {
    "@type": "Distribution",
    "title": "FAQ April VDC Operations Office Hour 2",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/FAQ_April%20VDC%20Operations%20Office%20Hour%202.pdf"
  },
  {
    "@type": "Distribution",
    "title": "FAQ June VDC Operations Office Hour 4",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/FAQ_June%20VDC%20Operations%20Office%20Hour%204.pdf"
  },
  {
    "@type": "Distribution",
    "title": "FAQ May VDC Operations Office Hour 3",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/FAQ_May%20VDC%20Operations%20Office%20Hour%203.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour April 2024 FAQ",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC%20Office%20Hour_April%202024_FAQ.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour April 2024",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC%20Office%20Hour_April_2024.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Operations Office Hour Two: Spending Plan Development, Initiating Services, and Hiring Workers",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Series_April_2023_Final.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Operations Office Hour Four: Ongoing Monitoring, Quality, and VDC Program Best Practice",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Series_June_2023_Final.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Operations Office Hour Three: Billing and Invoicing",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Series_May_2023.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour Session One: Understanding VDC Veteran Authorizations and Developing Person-Centered Veteran Spending Plans",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Session_One_FINAL.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour Session One Key Takeaways",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Session_One_Key_Takeaways_Final.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour Session Three: Managing VDC Invoices and Supporting Timely Billing",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Session_Three_FINAL_v2.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour Session Three Key Takeaways",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Session_Three_Key_Takeaways_Final.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour Session Two: Tips and Tools to Monitor Monthly Veteran Spending – Monthly Service Reports",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Session_Two_FINAL.pdf"
  },
  {
    "@type": "Distribution",
    "title": "VDC Office Hour Session Two Key Takeaways",
    "format": "PDF",
    "mediaType": "application/pdf",
    "downloadURL": "https://nwd.acl.gov/pdf/VDC_Office_Hour_Session_Two_Key_Takeaways_081821.pdf"
  }
]
identifier https://nwd.acl.gov/vdc.html#vdc-office-hours
inventoried 2026-09-27
keyword 
[
  "No Wrong Door",
  "VDC",
  "VDC Office Hours",
  "Veteran Directed Care"
]
landingPage 
{
  "@type": "Document",
  "title": "Veteran Directed Care",
  "accessURL": "https://nwd.acl.gov/vdc.html"
}
publisher 
{
  "name": "Administration for Community Living (ACL)",
  "@type": "Organization",
  "subOrganizationOf": [
    {
      "name": "U.S. Department of Health and Human Services",
      "@type": "Organization"
    }
  ]
}
theme 
[
  {
    "@type": "Concept",
    "prefLabel": "Aging"
  },
  {
    "@type": "Concept",
    "prefLabel": "Disability"
  },
  {
    "@type": "Concept",
    "prefLabel": "Health"
  },
  {
    "@type": "Concept",
    "prefLabel": "Long-Term Services and Supports"
  },
  {
    "@type": "Concept",
    "prefLabel": "Veterans"
  }
]
title VDC Office Hours

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