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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    Utility Company Customer Service Response Index (CSRI): Beginning 2005

    Metadata Updated: January 3, 2026

    The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the Commission’s jurisdiction with respect to consumer complaints filed with the Commission.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 12, 2020
    Metadata Updated Date January 3, 2026

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 12, 2020
    Metadata Updated Date January 3, 2026
    Publisher State of New York
    Maintainer
    Identifier https://data.ny.gov/api/views/w3b5-8aqf
    Data First Published 2021-04-07
    Data Last Modified 2026-01-02
    Category Energy & Environment
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id b714d72e-47c7-4b33-919c-4fce7bd1deaf
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/w3b5-8aqf
    Source Datajson Identifier True
    Source Hash e50a68e2439256e449235d24017575cf15c1dbd456924b37afe1fc934f57b272
    Source Schema Version 1.1

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