Filename: Incidents2019_2020.csv Description: Problem Type, Service Time and Call Disposition of each EMS incident in 2019-2020.

· Problem states the problem type of the emergency. · Time_PhonePickUp_Date states the date of the EMS call. · Time_First_Unit_Assigned (in minutes) states the length of time, in minutes, after the EMS call was picked up and before the first ambulance received notification of the emergency and was assigned. · Time_First_Unit_Enroute (in minutes) states the length of time, in minutes, after the first ambulance was assigned and before the ambulance set off toward the emergency. · Time_First_Unit_Arrived (in minutes) states the length of time, in minutes, after the first ambulance wheels began to roll and before the ambulance arrived at the emergency and the wheels stopped. · Call_Disposition states the final disposition of the event, such as cancelled call, transported to hospital, etc. If the ambulance transported the patient to a hospital, the name of the hospital would be specified. If the emergency call was from another government agency, for example, the Austin Fire Department, then the call disposition would be labelled as ”referred”. Other types of call dispositions fall into the category of ”defunct calls”; in this case, the call disposition of an incident would be labelled as its respective subcategory. · Call_Disposition states the acuity of the emergency. A 1 indicates highest priority and a 15 would indicate least priority.