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    • This metadata record is available for the public, but the data itself is not public for privacy or security reasons. See details

    ServiceNow

    Metadata Updated: January 20, 2026

    Automation of Enterprise Services customer/employee experiences. Called a Universal Service Management Tool (USMT), ServiceNow is an ITIL-compliant workflow system and database for managing user incidents and problems, IT hardware and software changes, hardware and software assets, and change management processes for the DOL IT infrastructure. ServiceNow also supports several Agency application Help Desks.

    Access & Use Information

    Non-public: This dataset is not for public access or use. Specific details are provided below. License: No license information was provided. If this work was prepared by an officer or employee of the United States government as part of that person's official duties it is considered a U.S. Government Work.

    Downloads & Resources

    Dates

    Metadata Created Date April 12, 2021
    Metadata Updated Date January 20, 2026
    Data Update Frequency R/PT1S

    Metadata Source

    Harvested from DOL JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date April 12, 2021
    Metadata Updated Date January 20, 2026
    Publisher Office of the Assistant Secretary for Administration and Management
    Maintainer
    Identifier OASAM OCIO-25-012:044-246
    Language en-US
    Data Last Modified 2025-06-16T13:32:47.269Z
    Rights private
    Category geospatial
    Public Access Level non-public
    Data Update Frequency R/PT1S
    Bureau Code 000:00
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Data Dictionary https://service.dol.gov/ocio_esd_sp?id=kb_view
    Harvest Object Id 8beb317b-5f6f-4bc2-a90f-91ef6dd1d076
    Harvest Source Id 81f6ae6e-c0d0-4e98-bb1b-04e323ef429e
    Harvest Source Title DOL JSON
    Homepage URL https://service.dol.gov/
    Metadata Type geospatial
    Old Spatial location characteristics, addresses
    Program Code 000:000
    Publisher Hierarchy Office of the Assistant Secretary for Administration and Management > Office of the Assistant Secretary for Administration and Management
    Source Datajson Identifier True
    Source Hash dc600a0dedd7614f3da2d15f2654350946d7416e98ffa2007530f1899791bd8f
    Source Schema Version 1.1
    Spatial

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