This dataset contains non-sensitive data gathered during National Flood Insurance Policy (NFIP) Community Assistance Contacts (CAC). The CAC provides a means to establish or re-establish contact with an NFIP community for the purpose of determining any existing problems or issues and to offer technical assistance if necessary. The CAC also provides the opportunity to enhance the working relationship between the State or FEMA and NFIP communities and creates a greater awareness of the NFIP and its requirements. A CAC can be conducted by a telephone call to the community or a brief visit. Using either method of contact, the CAC is intended to be less comprehensive and less time-consuming than a Community Assisted Visit (CAV). The CAC should not be conducted in communities where more serious floodplain management problems or issues are known or suspected, especially in communities where growth occurs in the floodplain, or in communities with a high potential for damage to existing development. Each record reports non-PII data gathered during each contact, including genericized ratings and general details of the CAC, such as the type of agency conducting it or associated dates. This dataset originates within the CIS, which is a database and system of record for the FEMA NFIP Floodplain Management Program, as well as the management system for its activities. All associated floodplain data should be manually entered into the CIS within 30 days of the floodplain management activity, with further updates entered as needed. Documentation, correspondence, and other pertinent information of community, State, and Federal actions must also be placed into the CIS.