National Age-Friendly Banking Survey Data
In 2024, the Consumer Financial Protection Bureau (CFPB) conducted the National Age Friendly Banking Survey (NAFBS) to improve understanding of consumers’ experiences with banks and credit unions, specifically focusing on differences among people in different age groups. This nationally representative survey of adults (ages 18 and older) in the United States with bank or credit union accounts measured experiences with financial institutions at all ages, allowing for comparisons by age groups.
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| accrualPeriodicity | R/P1Y |
| bureauCode |
[ "581:00" ] |
| contactPoint |
{ "fn": "devops@cfpb.gov", "@type": "vcard:Contact", "hasEmail": "mailto:devops@cfpb.gov" } |
| description | In 2024, the Consumer Financial Protection Bureau (CFPB) conducted the National Age Friendly Banking Survey (NAFBS) to improve understanding of consumers’ experiences with banks and credit unions, specifically focusing on differences among people in different age groups. This nationally representative survey of adults (ages 18 and older) in the United States with bank or credit union accounts measured experiences with financial institutions at all ages, allowing for comparisons by age groups. |
| distribution |
[ { "@type": "dcat:Distribution", "title": "National Age-Friendly Banking Survey Data", "accessURL": "https://www.consumerfinance.gov/data-research/national-age-friendly-banking-survey-data/", "description": "In 2024, the Consumer Financial Protection Bureau (CFPB) conducted the National Age Friendly Banking Survey (NAFBS) to improve understanding of consumers’ experiences with banks and credit unions, specifically focusing on differences among people in different age groups. This nationally representative survey of adults (ages 18 and older) in the United States with bank or credit union accounts measured experiences with financial institutions at all ages, allowing for comparisons by age groups." } ] |
| identifier | NABS |
| keyword |
[ "age friendly", "banking", "banks", "consumer", "consumer experience", "credit unions", "finance", "national", "survey" ] |
| landingPage | https://www.consumerfinance.gov/data-research/national-age-friendly-banking-survey-data/ |
| modified | 2026-03-10 |
| programCode |
[ "000:000" ] |
| publisher |
{ "name": "Consumer Financial Protection Bureau", "@type": "org:Organization" } |
| spatial | United States |
| title | National Age-Friendly Banking Survey Data |
