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Louisville Metro KY - Metro 311 Service Requests 1997 through 2016

Published by Louisville/Jefferson County Information Consortium | Louisville Metro Government | Catalog Last Checked: March 30, 2026 at 08:12 PM | Dataset Last Updated: June 18, 2022 at 11:45 PM
For 30 years Metro311 has been the city's customer service center.Metro311 is YOUR connection to YOUR government!Data StandardFields:service_request_id, requested_datetime, updated_datetime, source, service_name, description, agency_responsible, address, council_district, status_description, lat, longSample:5088887, 2018-07-01 16:47:00, , UNKNOWN, ZONING CONCERNS, ILLEGAL BUSINESS OR SIGNS ON PRIVATE PROPERTY, IPL-PROPERTY MAINTENANCE DIV., 4708 ANDALUSIA LN LOUISVILLE KY 40272, 25, CLOSED, 38.1158171552, -85.8500655525

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Complete Metadata
@type dcat:Dataset
accessLevel public
bureauCode 
                                            [
  "010:04",
  "010:86"
]
contactPoint 
                                            {
  "fn": "sarah.hageman_Metro",
  "@type": "vcard:Contact",
  "hasEmail": "mailto:opendata@louisvilleky.gov"
}
culture
description <p style='box-sizing:border-box; margin-top:0.5em; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><span style='background-color:rgb(255, 255, 255);'>For 30 years Metro311 has been the city's customer service center.</span></p><p style='box-sizing:border-box; margin-top:0.5em; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><span style='background-color:rgb(255, 255, 255);'>Metro311 is YOUR connection to YOUR government!</span></p><p style='margin-top:0px; margin-bottom:1.25em; box-sizing:border-box; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><span style='background-color:rgb(255, 255, 255);'><a href='https://wiki.open311.org/GeoReport/bulk' target='_blank' rel='nofollow ugc noopener noreferrer'>Data Standard</a><br /></span></p><p style='margin-top:0px; margin-bottom:1.25em; box-sizing:border-box; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><span style='background-color:rgb(255, 255, 255);'><strong>Fields</strong>:</span></p><p style='margin-top:0px; margin-bottom:1.25em; box-sizing:border-box; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><em>service_request_id, requested_datetime, updated_datetime, source, service_name, description, agency_responsible, address, council_district, status_description, lat, long</em></p><p style='margin-top:0px; margin-bottom:1.25em; box-sizing:border-box; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><span style='background-color:rgb(255, 255, 255);'><strong>Sample</strong>:</span></p><p style='margin-top:0px; margin-bottom:1.25em; box-sizing:border-box; color:rgb(77, 77, 77); font-family:Lato; font-size:16px;'><span style='background-color:rgb(255, 255, 255);'>5088887, 2018-07-01 16:47:00, , UNKNOWN, ZONING CONCERNS, ILLEGAL BUSINESS OR SIGNS ON PRIVATE PROPERTY, IPL-PROPERTY MAINTENANCE DIV., 4708 ANDALUSIA LN LOUISVILLE KY 40272, 25, CLOSED, 38.1158171552, -85.8500655525</span></p>
distribution 
                                            [
  {
    "@type": "dcat:Distribution",
    "title": "CSV",
    "format": "CSV",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/csv?layers=0",
    "mediaType": "text/csv"
  },
  {
    "@type": "dcat:Distribution",
    "title": "Excel",
    "format": "XLSX",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/excel?layers=0",
    "mediaType": "application/vnd.ms-excel"
  },
  {
    "@type": "dcat:Distribution",
    "title": "Feature Collection",
    "format": "TXT",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/featureCollection?layers=0",
    "mediaType": "text/plain"
  },
  {
    "@type": "dcat:Distribution",
    "title": "File Geodatabase",
    "format": "ZIP",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/filegdb?layers=0",
    "mediaType": "application/zip"
  },
  {
    "@type": "dcat:Distribution",
    "title": "GeoPackage",
    "format": "GPKG",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/geoPackage?layers=0",
    "mediaType": "application/geopackage+sqlite3"
  },
  {
    "@type": "dcat:Distribution",
    "title": "GeoJSON",
    "format": "GeoJSON",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/geojson?layers=0",
    "mediaType": "application/vnd.geo+json"
  },
  {
    "@type": "dcat:Distribution",
    "title": "KML",
    "format": "KML",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/kml?layers=0",
    "mediaType": "application/vnd.google-earth.kml+xml"
  },
  {
    "@type": "dcat:Distribution",
    "title": "Shapefile",
    "format": "ZIP",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/shapefile?layers=0",
    "mediaType": "application/zip"
  },
  {
    "@type": "dcat:Distribution",
    "title": "SQLite Geodatabase",
    "format": "GDB",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/api/download/v1/items/654eaef624514999b982070badea5c77/sqlite?layers=0",
    "mediaType": "application/geopackage+sqlite3"
  },
  {
    "@type": "dcat:Distribution",
    "title": "ArcGIS Hub Dataset",
    "format": "Web Page",
    "accessURL": "https://louisville-metro-opendata-lojic.hub.arcgis.com/datasets/LOJIC::louisville-metro-ky-metro-311-service-requests-1997-through-2016",
    "mediaType": "text/html"
  },
  {
    "@type": "dcat:Distribution",
    "title": "ArcGIS GeoService",
    "format": "ArcGIS GeoServices REST API",
    "accessURL": "https://services1.arcgis.com/79kfd2K6fskCAkyg/arcgis/rest/services/Metro_311_Bulk_Dataset_(2)/FeatureServer/0",
    "mediaType": "application/json"
  }
]
identifier https://www.arcgis.com/home/item.html?id=654eaef624514999b982070badea5c77&sublayer=0
issued 2022-03-28T13:21:52.000Z
keyword 
                                            [
  "311",
  "311 calls",
  "311 services",
  "City Management and Performance",
  "Community",
  "Historical",
  "Jefferson County",
  "Kentucky",
  "Louisville",
  "Louisville Metro",
  "Louisville Metro KY",
  "Metro 311"
]
landingPage https://louisville-metro-opendata-lojic.hub.arcgis.com/datasets/LOJIC::louisville-metro-ky-metro-311-service-requests-1997-through-2016
license https://louisville-metro-opendata-lojic.hub.arcgis.com/pages/terms-of-use-and-license
modified 2022-06-18T23:45:31.033Z
platform ArcGIS Hub
programCode 
                                            [
  "015:001",
  "015:002"
]
publisher 
                                            {
  "name": "Louisville/Jefferson County Information Consortium"
}
spatial 
                                            """"
summary 311 Service Requests from 1997 to 2016, generated by MetroCall (311). Based off of the proposed GeoReport Bulk specification for Open 311, and work by The Center for Government Excellence.
theme 
                                            [
  "geospatial"
]
title Louisville Metro KY - Metro 311 Service Requests 1997 through 2016

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