IT Service Management Data

[
  "351:00"
]

{
  "fn": "Export Import Bank - Office of Chief Financial Officer 202-565-3946, Option 0",
  "@type": "vcard:Contact",
  "hasEmail": "mailto:foia@exim.gov"
}

"67"

[
  "DAI",
  "Data Asset Inventory",
  "EXIM",
  "IT Service Management Data",
  "not public"
]

[
  "en"
]

[
  "351:000"
]

{
  "name": "EXIM",
  "@type": "org:Organization"
}

[
  "CIPSEA Determinations: Agencies are not expected to include this element in their comprehensive data inventories until it is reflected in the schema.",
  "FOIA Determination: Not exempt from disclosure under FOIA",
  "Open Data Indicator: Not yet determined",
  "Open Format Indicator: YES – subject to open format",
  "Open License Requirement: Not yet determined",
  "Public Data Asset Indicator: Not yet determined",
  "Restrictions: Security"
]

{
  "access": "No public access",
  "location": "Continental United States",
  "sourceID": "67",
  "sourceFile": "EXIM Data Asset Inventory_wID_2026-10-05.csv",
  "restrictions": "Restrictions: Security",
  "inventoryName": "Data Asset Inventory (DAI)",
  "dataAssetOwner": "EXIM",
  "foiaDetermination": "Not exempt from disclosure under FOIA",
  "openDataIndicator": "Not yet determined",
  "responsibleAgency": "EXIM",
  "openFormatIndicator": "YES – subject to open format",
  "variableDefinitions": "Record Number: Unique identifier assigned to an Incident, Request, Change, Problem, or other ServiceNow record.
Short Description: Brief summary describing the issue, request, or change.
Description: Detailed explanation of the issue, request, or business need.
Requestor (Caller): Individual submitting the request or reporting the issue.
Requested For: Individual receiving the requested service, if different from the requestor.
Assignment Group: Organizational team responsible for processing or resolving the record.
Assigned To: Individual currently responsible for completing the work.
Category: High-level classification of the service or issue.
Subcategory: Additional classification providing greater detail.
Service: Business or IT service associated with the record.
Configuration Item (CI): Device, application, or infrastructure component affected by or associated with the record.
Priority: Business priority used to determine the order in which work is addressed.
Impact: Degree to which the issue affects business operations or users.
Urgency: Time sensitivity for resolving the issue or fulfilling the request.
State: Current lifecycle status of the record (e.g., New, In Progress, Resolved, Closed).
Assignment Date: Date and time the work item was assigned for processing.
Opened By: User who created the ServiceNow record.
Opened Date: Date and time the record was created.
Updated By: User who last modified the record.
Updated Date: Date and time of the most recent modification.
Resolved By: Individual who completed resolution activities.
Resolved Date: Date and time the record was resolved.
Closed Date: Date and time the record was officially closed.
Resolution Notes: Summary of actions taken to resolve the issue or complete the request.
Closure Code: Business reason indicating how the record was resolved or .
Approval Status: Current approval decision for requests or changes requiring authorization.
Approver: Individual responsible for approving the request or change.
Change Type: Classification of change (e.g., Standard, Normal, Emergency).
Risk Level: Business assessment of implementation risk associated with a change.
Planned Start Date: Scheduled beginning of work.
Planned End Date: Scheduled completion of work.
Knowledge Article: Reference to documentation or knowledge used to resolve the issue.
Attachment: Supporting documents, screenshots, or files associated with the record.
Comments: Communication between support personnel and end users regarding the record.
Work Notes: Internal documentation used by support personnel that is not visible to end users.
Location: Office or geographic location associated with the user or affected service.
Department: Organizational unit associated with the requestor or affected business area.
Contact Information: Agency contact information used to communicate updates regarding the request or incident.",
  "cipseaDeterminations": "Agencies are not expected to include this element in their comprehensive data inventories until it is reflected in the schema.",
  "openLicenseRequirement": "Not yet determined",
  "publicDataAssetIndicator": "Not yet determined"
}

{
  "bbox": "POLYGON((-125 24, -66 24, -66 50, -125 50, -125 24))",
  "@type": "Location",
  "prefLabel": "Continental United States"
}

[
  "IT Service Management Data"
]