Skip to main content
U.S. flag

An official website of the United States government

Return to search results

EMS - Communications Measures

Published by data.austintexas.gov | City of Austin | Catalog Last Checked: February 28, 2026 at 09:48 PM | Dataset Last Updated: February 23, 2026
Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance. Data contained in this table comes from several sources: • 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG). • Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse. • MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance. • Performance targets are determined by ATCEMS management.

Resources

4 resources available

Find Related Datasets

data.gov

An official website of the GSA's Technology Transformation Services

Looking for U.S. government information and services?
Visit USA.gov