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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    EMS - Communications Measures

    Metadata Updated: February 25, 2026

    Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.

    Data contained in this table comes from several sources:
    • 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG). • Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse. • MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance. • Performance targets are determined by ATCEMS management.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 12, 2020
    Metadata Updated Date February 25, 2026

    Metadata Source

    Harvested from City of Austin Data.json

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 12, 2020
    Metadata Updated Date February 25, 2026
    Publisher data.austintexas.gov
    Maintainer
    Identifier https://data.austintexas.gov/api/views/hjne-yn95
    Data First Published 2018-03-15
    Data Last Modified 2026-02-23
    Category Public Safety
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.austintexas.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id b4824d5b-180c-458f-8068-3ed3628e8e79
    Harvest Source Id 3b6df381-c8b4-40be-954e-84552dfba592
    Harvest Source Title City of Austin Data.json
    Homepage URL https://data.austintexas.gov/d/hjne-yn95
    Source Datajson Identifier True
    Source Hash 659cf5177d80e31b449e5fca0fea725e1e431a1ae186453e394e6e5fb88e631f
    Source Schema Version 1.1

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