EMS - Communications Measures
Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.
Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{ "fn": "Austin-Travis County EMS", "@type": "vcard:Contact", "hasEmail": "mailto:no-reply@data.austintexas.gov" } |
| description | Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance. Data contained in this table comes from several sources: • 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG). • Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse. • MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance. • Performance targets are determined by ATCEMS management. |
| distribution |
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| identifier | https://data.austintexas.gov/api/views/hjne-yn95 |
| issued | 2018-03-15 |
| keyword |
[ "911", "911 calls", "ambulance", "atcems", "austin", "call processing", "communications", "emergency medical services", "ems", "grade of service", "mpds compliance", "performance", "travis county", "workload" ] |
| landingPage | https://data.austintexas.gov/d/hjne-yn95 |
| modified | 2026-02-23 |
| publisher |
{ "name": "data.austintexas.gov", "@type": "org:Organization" } |
| theme |
[ "Public Safety" ] |
| title | EMS - Communications Measures |
