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DID(IT) - Digital Innovation & Development - Information Technology-electronic Working Reporting Tracking System

Published by Unspecified | Department of Homeland Security | Catalog Last Checked: September 10, 2026 at 05:45 PM | Dataset Last Updated: March 18, 2026 at 12:01 AM
Information Management Fields Services (IMFS) Branch of the NRC provides responses to National Security Requests (NSR), Emergency requests and routine inquiries from both USCIS entities such as HQ, Field Operations and Service Center Operations. These inquiries are taken in via a 24/7 call center operation and fulfilled through the use of the eWRTS case management system.

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