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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    CTM Customer Satisfaction Survey Results (2020 - 2024)

    Metadata Updated: October 25, 2025

    The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology

    This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 25, 2024
    Metadata Updated Date October 25, 2025

    Metadata Source

    Harvested from City of Austin Data.json

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 25, 2024
    Metadata Updated Date October 25, 2025
    Publisher data.austintexas.gov
    Maintainer
    Identifier https://data.austintexas.gov/api/views/pgyw-duef
    Data First Published 2024-10-11
    Data Last Modified 2025-10-15
    Category City Government
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.austintexas.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id d4cb40d1-5bd7-4e0b-bbf2-2db2b700c859
    Harvest Source Id 3b6df381-c8b4-40be-954e-84552dfba592
    Harvest Source Title City of Austin Data.json
    Homepage URL https://data.austintexas.gov/d/pgyw-duef
    Source Datajson Identifier True
    Source Hash f4e89e4739e1f22e34a1cdd09ab4b60aa387dda3476be292260d6b257c9d852e
    Source Schema Version 1.1

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