CPMS - Customer Profile Management System
The Customer Profile Management System (CPMS) is the repository of biometric & background check data for USCIS. CPMS provides the capability to store and reuse biometric images and biographic information about applicants, and initiates background check requests about those applicants. CPMS records biometric and biographic data collected by other USCIS systems, and then uses a combination of biometric and biographic identifiers to determine an applicant’s identity in CPMS. CPMS performs biometric vetting to determine which biometrics can be reused based on that identity, and verifies the identity of qualified applicants by sending newly captured fingerprints to DHS-IDENT for verification against previously captured fingerprint images. Once an identity is verified, CPMS requests background checks from FBI and, depending on the form type, DoD or a foreign partner country. Knowledge of both biometric identification and biographic identifiers at each stage of the process provides a person-centric view of applicants’ interactions with USCIS throughout the immigration process. CPMS provides USCIS along with ICE and CBP the capability to search for biometric and biographic information on immigrant applicants. Based on encounters at an Application Service Center (ASC), other locations around the globe and from benefit cards issued by USCIS systems, CPMS contains over 64 million identities, of which 27 million are derived from benefit cards, 4 million are derived from encounters without fingerprints, and the remainder are derived from encounters with full biometric data collection. Encounters with biometric matches are reported to IDENT to be shared among DHS components.
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Complete Metadata
| accessLevel | non-public |
|---|---|
| bureauCode |
[
"024:030"
]
|
| contactPoint |
{
"fn": "Open Data (MGMT)",
"@type": "vcard:Contact",
"hasEmail": "mailto:edmo@hq.dhs.gov"
}
|
| description | The Customer Profile Management System (CPMS) is the repository of biometric & background check data for USCIS. CPMS provides the capability to store and reuse biometric images and biographic information about applicants, and initiates background check requests about those applicants. CPMS records biometric and biographic data collected by other USCIS systems, and then uses a combination of biometric and biographic identifiers to determine an applicant’s identity in CPMS. CPMS performs biometric vetting to determine which biometrics can be reused based on that identity, and verifies the identity of qualified applicants by sending newly captured fingerprints to DHS-IDENT for verification against previously captured fingerprint images. Once an identity is verified, CPMS requests background checks from FBI and, depending on the form type, DoD or a foreign partner country. Knowledge of both biometric identification and biographic identifiers at each stage of the process provides a person-centric view of applicants’ interactions with USCIS throughout the immigration process. CPMS provides USCIS along with ICE and CBP the capability to search for biometric and biographic information on immigrant applicants. Based on encounters at an Application Service Center (ASC), other locations around the globe and from benefit cards issued by USCIS systems, CPMS contains over 64 million identities, of which 27 million are derived from benefit cards, 4 million are derived from encounters without fingerprints, and the remainder are derived from encounters with full biometric data collection. Encounters with biometric matches are reported to IDENT to be shared among DHS components. |
| identifier | USCIS-10021-MAJ-10021 |
| keyword |
[
"Master"
]
|
| license | https://www.usa.gov/government-works |
| modified | 2026-03-18T00:08:08-04:00 |
| programCode |
[
"024:000"
]
|
| publisher |
{
"name": "Unspecified",
"@type": "org:Organization"
}
|
| rights |
null
|
| title | CPMS - Customer Profile Management System |